Can I request a new ground?

Of course! Our catalogue mainly caters to demand. If you spot a gap in our range, please let us know. We might not be able to complete the design immediately dependent on workload however we'll do our best to get it online promptly.

How long does it take for my order to be delivered?

All of our stadiums are hand-finished so please allow approximately 7 working days for it to be produced. We'll strive to complete and get it out for delivery sooner however during busier periods this isn't always possible. From postage, delivery will be around 2 working days. Thanks for your patience.

My stadium has arrived damaged. What should I do?

Up to now, none of our stadiums have been delivered damaged however things do go wrong from time to time. Should this be the case, please supply us with a photograph of the damaged item (so we can submit a claim with our couriers). We'll then expedite a replacement item through as quickly as possible.

Can I have a refund?

Unfortunately as each item is made bespoke, we're unable to accept returns. However should a product arrived damaged, we'll be more than happy to provide a replacement should photographic proof be supplied.